What is WhatsApp Business and how is it different?

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WhatsApp is very easy to use, customers can contact us, send you messages, and expect a response without stress. WhatsApp has a User-friendly interface, it is built in a simple way, and there isn’t any hassle trying to understand its makeup.

How to use WhatsApp

Read more about WhatsApp Business API here.

You can also offer discounts on the products or even promotions. If you can’t access these third-party tools, you can monitor your engagement rate manually by checking and monitoring interactions with your customers. How they respond to your messages gives you an insight into whether they are engaged and satisfied with your brand. Tracking engagement rate is knowing how many people are engaged with your content. While response rate is tracking the time your business takes to respond to a customer inquiry. These metrics are very important for measuring or knowing how satisfied your customers are, and taking steps to improve their performance. It is the most common and popular type of communication across all social media platforms.

You have verified your phone number, it’s time to set up your profile. This includes adding, a business name, pictures, business description, and other information. Once you have provided your business phone number, you will be prompted to verify it. Follow the steps provided, and you will be sent a verification code through SMS or phone call, all you need to do is to input the code on the box provided and your phone number is Verified. You will need to buy a new phone number or landline phone number.

WhatsApp Business can be used in various browsers, such as Google Chrome, Firefox, and Internet Explorer. However, you can only have one WhatsApp Web browser tab open at the same time. So these are the steps to convert your standard WhatsApp account to WhatsApp business. Your WhatsApp account will detect the personal number you’re using. You can either use your existing number to set up a WhatsApp Business account or opt for a new one. In your next step, you will be asked to select the number you’d like to use to make your WhatsApp Business account.

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